Inside Sales Representative
COMPANY DESCRIPTION
Stûv America is a subsidiary of Stûv SA, a Belgian company that designs and manufactures high-value wood stoves and fireplaces. Founded in 1983, Stûv employs over 150 people and produces more than 15,000 units annually, distributed worldwide. For nearly 15 years, Stûv America has been working to establish the Stûv brand as a reference in North America. With the launch of a local manufacturing facility in Bromont in 2016 and strong growth in recent years, Stûv America continues its ascent to secure a significant position in the North American market.
JOIN THE STÛV AMERICA PROJECT
If you thrive on change, are motivated by challenges, and want to be part of an ambitious business project, then you have the Stûv DNA!
At Stûv America, our values of respect, openness, commitment, transparency, and excellence guide our daily actions. By joining our team, you’ll benefit from a caring, inclusive, and wellness-focused work environment. Here, your ideas are not only heard—they’re encouraged and valued.
WHAT YOU CAN EXPECT FROM US
- A $500 annual wellness budget for health, fitness, and well-being expenses: optometrist fees, sports equipment, massage therapy, cooking classes, public transit costs, gym memberships, etc. We want you to treat yourself!
- Commission based on performance goals
- Free quality coffee available at all times
- Group RRSP plan
- 4-day work weeks in July
- Vacation during our summer shutdown (second week of construction holiday and the following week)
- Laptop and mobile phone allowance
- Approximately 10 paid days off during the holiday season
- Stûv traditions: Christmas party, pre-vacation BBQ, sugar shack outing, and more
- Work-life flexibility
- On-site position at our Bromont office (close to the mountain, bike paths, etc.)
KEY TASKS AND RESPONSIBILITIES
- Set annual sales targets for their territory (by client and model) based on strategic objectives
- Develop and implement an action plan (growth plan per point of sale, number of new accounts, etc.) to meet sales goals
- Build and maintain strong business relationships with partners, general contractors, architectural firms, designers, etc.
- Maintain a visit calendar aligned with strategic goals
- Be available to respond to partner inquiries at all times (7 days/week, evenings, weekends)
- Deliver virtual training sessions to partner teams in collaboration with the customer service team
- Provide weekly activity reports to the Sales Manager
- Identify growth opportunities to promote Stûv products and boost reseller sales
- Maintain ongoing relationships with partners in their territory
- Conduct online training sessions
- Contact current and potential partners via calls to assess needs and promote key products (territory development)
- Resolve complex field issues in collaboration with the technical support team
- Stay informed about industry trends and developments (know and understand the competition)
- Present quarterly SWOT analysis (Strengths, Weaknesses, Opportunities, Threats)
- Attend scheduled sales meetings
- Participate in internal training to maintain a high level of knowledge about Stûv’s values, identity, and products (sales and technical aspects)
- Act as a liaison between partners and the customer service team in special or problematic situations
- Actively participate in business development activities (trade shows, promotional events, etc.)
DESIRED PROFILE
A dynamic and charismatic personality with strong communication skills. Able to manage multiple projects simultaneously while demonstrating rigor in setting priorities.
Education: College diploma (DEC) in sales consulting or equivalent
Experience: Minimum 3 years in sales
Languages: Bilingual in French and English (spoken and written) to communicate with clients and suppliers outside Quebec, primarily in Ontario
Travel: Must be mobile for travel in Ontario (6 to 9 times per year) – must own a vehicle; mileage reimbursed according to internal policies
Skills:
- Results-oriented with strong closing abilities
- Strong business acumen and partner relationship skills
- Excellent organizational skills
- Ability to understand and explain technical and mechanical product aspects
- Strong interpersonal skills
- Ability to work independently and collaboratively
- High sense of responsibility and entrepreneurial mindset
- Valid driver’s license and passport
