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  View this email in your browser   May 2022  
 
 
SPOTLIGHT
YOUR STÛV INFO
 
YOU WILL FIND
 
 
 
 
 
 
1
WHAT'S NEW
Grand opening of a Stûv Studio at Cité du Feu
 
On April 21st, we marked the official opening of a brand new Stûv Studio at Cité du Feu, located in Granby, QC. The launch of their new space was a great success, highlighted by an evening of lively celebrations with their team.

The owners of the Cité du Feu, Stéphanie and Martin, spoke of the advantages of this promotional tool, namely the ability to “create a wow effect and inspire the customer to dream.” They consider the Stûv Studio to be an important asset in the current market, adding further notoriety to their company.
 
 
 
 
 
2
DON'T MISS
 
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New dimensions - Stûv 21

Please note that the dimensions for the Stûv 21 devices have changed. Although these changes are minimal, we urge you to ensure that your customers now have the correct dimensions in hand in order to confirm that the space required during installation is suitable.
 
 
 

2022 Summer Schedule

Please note that we have a modified schedule for the 2022 summer season. As of the week of June 20th until September 2nd inclusively, Stûv America’s offices and factory will be on reduced hours, from Monday to Thursday from 8:00 AM to 4:30 PM.

We would like to take the opportunity to let you know that the Stûv team will be on vacation from July 20th until August 14th inclusively. Our offices and factory will be closed until our return on August 15th.
 
 
 
3
TECHNICAL SUPPORT
Stûv 6 – The inverted fire technique
 
Here is a short video to guide your customers towards the best ignition method for the Stûv 6 models. Do not hesitate to share this video with your customers.
 
Video
 
 
 
 
4
DID YOU KNOW?
 
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Survey – Your appreciation of our customer service

We recently sent you a short survey to evaluate your appreciation of the service provided by our customer service team. Here is the link once more if you haven’t yet had the opportunity to fill it out. The results will help us to better assist you.
 
Submit
 
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Reminder – It is forbidden to sell to unauthorized dealers

During the selection of a Stûv authorized dealer, we ensure that we are choosing partners who share our vision of quality and rigor. We must thus remind you that, as stipulated in the agreement for Stûv authorized partners, it is forbidden to sell Stûv products to an unauthorized dealer. This policy is in place to protect the integrity of our network and our brand.
 
 
 
 
TO CONTACT US
 
1-844-735-1827
 
Exclusive line for our partners
 
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© 2021 Stûv America - All rights reserved.
Stûv America
34, Boulevard de l’Aéroport
Bromont (Québec) J2L 1S6
 
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